Adam & Eve Customer Testimonials

 

We love hearing from you and other shoppers. Your feedback helps us improve the Adam and Eve site, find ideas for new adult sex toys, and make your shopping experience better than ever. Plus, nothing makes us happier than a pat on the back from one of our terrific customers for a job well done.

Share your Adam and Eve experience with us.

Here's a small selection of what customers have to say about their Adam and Eve experience. Names have been edited where needed to conceal our customers' privacy. Click here to send an email sharing your Adam & Eve experience with us.

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General Customer Testimonials
AdamandEve.com Testimonials
Customer Service at Adam and Eve
Adam and Eve Product Testimonials
Shipping at Adam & Eve

 

General Customer Testimonials

I just want to say how pleased I am with your products, your people and your prompt, fair and courteous service. I have made several purchases over the last two years and your company has been very honest and responsive to problems. Thank you for setting such a standard for business. You may deal in XXX but your company is AAA. I will continue to be a repeat customer and will always check you first. – Jerry

Mr Harvey, I want to thank you for your donation to charities.. Especially the make a wish foundation. I have a 15 year old son with cerebral palsy...the make a wish foundation sent my son and our family to Disney in 2002 and paid for everything.. It was an awsome trip.. And it was made possible because of people like you who donate to a good cause. Thank you. - Diana, Greensboro, MD

Where do I start? You Guys are Amazing! From Customer Service all the way down to the people who make the products. This site has the best deals in the world I'd have to say. Yes I can say I have cheated on you guys by looking at other sites to see if anyone beats you. But no one has and ever will. I feel so comfortable buying toys from you guys and before I was so nervous. You make me feel like this is normal, like everyone does it. I do have some ways to improve your products! But if not interested thats fine because your products are still A+ Thank You So Much Customer Service/Adameve – Jonathan

I wanted to personally thank you and your company. I am currently deployed in Iraq right now so you can imagine that it gets kind of rough on me and my wife's marriage, but you and your company and your great items have help us out alot. We have only purchased two items from your company so far, but my wife fell in love with just those two items the moment she first started to use them. I can assure you that me and my wife will be visiting your site a whole lot more. So once again thank you!!! – Kenny & Bobbie

We are certainly enjoying our new products and they have met our expectations. Congratulations on your donations and want to say thank you from America, because there are some/too many needy people out there and when someone or an organization such as yours goes out of their way to make the less fortunate's lives a little easier it shows and it makes the country a nicer place to live. I'm definitely not rich, as a matter of fact my wife and I struggle every month to pay our bills and I shop at your webstore because of the discounted merchandise and THAT TOO REALLY HELPS a struggling couple stay interested while still being able to provide for their struggling families. Even with the little we have I still donate whatever I can even if it's only $20 a year. KEEP UP THE OUTSTANDING JOB YOUR DOING AND THANK YOU AGAIN – Robert

I would just like to tell you that I think you have the number one adult site. I can't say enough how great it is to do business with your company. I have tried another site ONCE. I will never buy from another company than Adam & Eve. Thank you for such a great job all of you do! – Belinda, Superior, WI

I had NO IDEA that you donated so much money to charities like you do and the ones you donate to are great ones for sure. It's so nice to see a company "give money back" rather than give it to all of the CEO's so they can line their pockets and just keep getting richer and richer while so many folks suffer. My hats off to you and your company for helping those that can't make it on their own and need some help!! Great Job, keep up the great work! – Tammy, NY

Thank you so much! You guys have the best deals and AMAZING customer service! I will definitely be buying from Adam & Eve again in the very near future and will tell all of my naughty friends, lol! Thanks again for everything!!! – Kristen, Ft. Worth, TX

I would just like to say how great my expeirience with adam and eve is and was in the past.I have ordered several times from you over the years and always had great service and great products,I have just made 3 orders in the past 2 weeks and with one I had a slight problem(somone in the mail opened the package and took out all merchandise and left only the envelope)and I thought there would be nothing I could do, wrong as soon as I let them know they resent the order!Also had a slight problem with my second order....not a big deal it just wasn't as big as I thought it was and so they replaced the money in my account!! No problems at all always great customer service and always great products and offers,coupons,etc. So I want to thank you for being such a great company!!! – Lisa, Bellview, FL

My question is: how are you guys so awesome? Truly, the service I have received from adameve has been absolutely flawless. Tons of bonuses and discounts all the time, and everything is great. Thank you! It's difficult to get into the liberated, modern sex life in a state as uptight and conservative as Wyoming. Knowledge and enjoyment is spreading, though, and it's thanks to businesses such as AdamEve that don't flinch from basic humanities that are intrinsic to us all, whether or not we admit it. – Cameron

My girlfriend and I think you guys are absolutely incredible! Thanks for everything! Never a disappointment doing business with your company. – Sean, Bellmawr, NJ.

I am delighted to be a new client of your company. I am also very greatful that you contribute to many of the causes that hit close to home for me. I did have a problem with my 1st order. the "White Rabbit" did not work when it arrived but, your employee(s) took care of that with a priority shipment replacement. I was so pleased with your company's timely fashion that I have now done some of my Christmas shopping right here online with adameve.com. I look forward to doing more business with you in the near future. You do know how to keep your clients happy, I thank you for your time. – Lenora, Essex Junction, VT

I'm basically a new customer with Adam & Eve and I can't express how truly wonderful your business is. Please keep up the high standards & excellent work! Thank you. – Thomas, Bayonne, NJ

Thank you Mr. Phil Harvey for all the products you have to offer, I will be order from your company time and time again. You have great prices and great delivery time. I have never had a problem with your services. Thank You – Steve, Fairview, WV

I am so pleased to hear that ya'll help promote humanity programs. I have always been pleased with the service we receive from you. My husband and I both. I hope you do very well and know that you are the only place we buy from. Please continue your good work and if you ever need anything please let us know how we can help. Your customer service is wonderful. Thank you so much. – Maegan, Mary Esther, FL

Congratulations! Adam & Eve is a strictly legitimate operation in a somewhat questionable business. In our dealings, your company has taken prompt and effective actions to insure my satisfaction. I have not the slightest hesitation in recommending your firm as honest, ethical and with actual concern for your customers. Thanks. – Robert M.

Laurel and I have been ordering from Adam &Eve for many years, and will continue to do so. The products you offer are great and continue to revitalize and add variety to our marriage of nearly 25 years (August 19, 1983). Perhaps it's because we never paid close enough attention, or maybe you're simply advertising it more, but when we learned that you donate such a large percentage of your profits to charity, it gave us a bit of satisfaction to think that we are also playing a small role in helping others. Thanks for all the wonderful marital aids you have provided Laurel and me, your outstanding customer service, and especially the community work that you promote. We need more business leaders like you, Mr. Phil Harvey! – James and Laurel

I just wanted to say a simple thank you. My wife and I have been playing the "safe" sex thing since we married three years ago. I got deployed to Baghdad about a year ago and during one of our email exchanges we finally admitted what we both really like. They were both the same thing. So to our excitement we went on a nice $500 shopping spree which included bondage bedsheets and all the fixings. I am sad to say that we did not find your site until shortly before my mid tour leave. Since then though my wife and I look exclusively on your site. Your emails are the only ones that do not go straight to junk mail. We bought a couple things just from surfing on the site. We bought a paddle on the day of the fifty percent off sale and we are very excited for my coming home in February 09 to use all we have bought and learned. Thank you just for being a very helpful site. You are very well organized and very helpful in guiding young couples new to this. I thank you for helping my wife and I. I am happy to say I get out of the Army in April 2009 so expect to hear from me more. Thanks again. – Justin, Orange Park, FL

I must say so far all the claims that Adam and Eve make are 100% TRUE. You guys have an easy to navigate website, ordering is fast and easy, and you guys ship super fast. Above all your customer service appears to be top notch. It is simple things like a shipping confirmation e-mail signed by an actual person that makes a shopping experience even better. I would like to thank you and your company very much. Hope you have a great day. – MK

I just wanted to let you know that I have been ordering from your company for a while now and even on the very rare occasion when I have had a complaint, I have always received the most courteous and helpful service from any and all of the operators I have ever talked to. My husband travels constantly with his job and what time we do have together is limited so we try to keep it spicy and fun as well. We enjoy your products very much and because of the great service and quality items you offer I never hesitate to pass your catalogs around to friends and I have yet to have any one of them come to me with a complaint about your products or service either so I am confident that they are just as satisfied with Adam & Eve as we are. Thank you again and just wanted to let you know I do appreciate it because it seems that too many people only remember to complain and seldom remember to say Thank You! – Ruthi M.

In these troubled times, I'm a little more careful about who I spend my money with. I remember reading about the head of your company giving money to a good cause, so I thought I'd give you a try. Your products looked good. After my first shipment I could see that I can trust your company and its good service. I want to say how wonderful it was to see a great message about protecting our rights and freedoms on my video. This was very important to me. It made me feel that you are indeed the right kind of people. I can feel safe, comfortable, and really good about doing business with you. – Emily Z.

I just wanted to thank you so much for your excellent customer service. We needed a dvd replaced and it was done very quickly with a nice note attached. You all have always been really helpful and friendly. It is appreciated! – Rachel

Thank you so much. Your company was recommended to me, by one of your long time customers, and an almost life-long freind, and I will be glad to report back to him, how accomodating you were. – Beverly

I had a defective item and not only did I get a new one shipped to me free but with priority shipping. Thank you! – Emily

My wife and I love your web sight we are very happy with the customer service you give. Thanks again – Joseph

As a long-time customer, I've not corresponded before. Yet, I feel I must comment on the service I've received. The adult industry has long "enjoyed" a sketchy reputation. Your professionalism and caring expressed to me, not in advertising or gimmicks, but in real service and prompt, efficient replies from your customer care team is the best I've received. You deserve great credit for the customer service and support you give. Even when products are back ordered, you keep me up on order and are amazingly prompt and courteous in your replies, offering no excuses, just the facts. The products and films have all been as advertised, first quality merchandise. – Robert C.

Just wanted to say I think it is great that part of the profits are going to help breast cancer because my mom is a breast cancer survivor and that means a lot to me. I have always been very pleased with your products and service and will definitely be back. Thank you again. – Mary, Ashland, KY